Terms and Conditions
All units are sold on a first-come, first-served basis.
All orders with units taken from stock must ship immediately.
Each unit ordered requires a 30% deposit to guarantee the next available unit. Cancellation will result in a re-stocking fee of 25% of the purchase value of the unit canceled. Cancellation of any custom order will result in the forfeiture of the entire down payment.
Deposit and Order Cancellation
In the event that a non-customized order is canceled by the customer, the deposit may be transferred and applied toward the purchase of another inflatable in the future. Tago's Jump Inc. does not allow the deposit to be used for the purchase of chairs, tables, tents, or any products other than inflatables.
However, if an order that was customized with specific features—such as special colors, unique designs, or name tags—is canceled, the deposit is non-refundable and cannot be transferred for another purchase. The cancellation of customized orders will result in the total forfeiture of the deposit.
Balance in full due prior to shipment. All prices are effective immediately.
All prices are Net. F.O.B. Whittier, CA. Sales tax is charged as applicable.
Due to product development, prices, designs, and colors are subject to change without notice.
1. ACCEPTANCE OF ORDER
Tago's Jump Inc. accepts and confirms Buyer's purchase order for the items, goods, and products described on the Sales Invoice with the Confirmation of Order. As a buyer, you agree to the terms and conditions of sales set forth below. No different or additional terms will be accepted by Tago's Jump Inc. unless agreed to in writing and signed by Tago's Jump Inc. personnel. These terms and conditions are exclusive and in lieu of all other terms and conditions appearing on Buyer's purchase order or elsewhere and apply to all quotations made and orders accepted by Tago's Jump Inc.. Unless specifically stated differently on the confirmation of the order, Tago's Jump Inc. is not responsible for typographical or clerical errors made in any quotations, orders, or publications.
2. PAYMENT
Payment shall be made on all Tago's Jump Inc. products as follows: A) A partial payment equal to 30% must be paid to Tago's Jump Inc. at the time of order to reserve a production slot on the production schedule, and 50% must be paid for custom orders. B) Orders placed without a deposit will not be started until a secured deposit has been received. C) The ship date listed on the sales confirmation will reflect the date the deposit is received. For each day a deposit has not been received, an additional day may be added to the ship date. D) Final payments on all orders must be received at least 48 hours prior to the listed ship date on the sales confirmation. E) Tago's Jump Inc. is not responsible for monitoring final payments. It is the customer's responsibility to keep track of the date their product is due to ship and make arrangements with Tago's Jump Inc. for the final payment before the scheduled ship date. F) Final payments must be received in the form of certified funds, a money order, a bank wire transfer, cash, or a credit card number. G) Tago's Jump Inc. may refuse to manufacture any item (unless payment in full is made) whenever, at the sole discretion of Tago's Jump Inc., there is doubt as to a Buyer's ability to pay.
3. SHIPPING
A) The ship date indicated on your sales confirmation refers to the estimated time the product will be completed. B) A delay in the deposit on an order or a delay in receiving necessary (customer-supplied) artwork may cause a possible delay in the on-time completion of your entire order. C) Tago's Jump Inc. uses the services of several common carriers to handle the delivery of its products. D) Whenever possible, Tago's Jump Inc. will offer the discounts afforded to it to the customer for their shipments through the specified carriers it deals with. E) Unless a carrier is specified by the customer, Tago's Jump Inc. will use, at its discretion, its best way carrier to get the product to the customer. F) Tago's Jump Inc. shall ship the goods to the site specified on the Confirmation of Order or, if the Buyer chooses, Buyer shall pick up the goods at Tago's Jump Inc. warehouse during normal business hours. G) If Buyer picks up goods, Buyer shall inspect the goods and sign for receipt in acceptable condition. H) If shipped, the goods shall be shipped F.O.B. carrier at the Tago's Jump Inc. factory in Whittier, California. I) Partial shipments of any order to Buyer may be made by Tago's Jump Inc. to facilitate the earliest possible delivery of the item(s) ordered; however, partial shipment shall not be made unless Tago's Jump Inc. has been paid in full for the entire order. J) Tago's Jump Inc. is not responsible for delays in shipping due to weather, union strikes, fires, floods, freight embargoes, and acts of governments. K) Shipments requiring a lift gate-style truck to unload Tago's Jump Inc. products may be subject to additional shipping charges. L) Damages caused by the shipper are not the responsibility of Tago's Jump Inc.. Freight carriers' policies for handling damaged goods during shipping must be followed to ensure that claims are handled properly in the event that Tago's Jump Inc. must collect back a damaged shipment to repair it. This will ensure that Tago's Jump Inc. is reimbursed for any expenses incurred in the repair of damaged goods. The promised delivery date is the estimated date, based on current and anticipated factory loads, of when the order will be shipped. Tago's Jump Inc. shall not be liable for damage or for delay in delivery arising from causes beyond its control and without its fault or negligence, including but not limited to, destruction or damage to the goods or Tago's Jump Inc. manufacturing plant, shortage of raw materials, acts of nature, public enemy, act of government, fires, floods, strikes, freight embargoes, and severe weather. If the delay is caused by the delay or default of a subcontractor of Tago's Jump Inc. and if such delay arises from causes beyond the control of both Tago's Jump Inc. and the subcontractor, Tago's Jump Inc. shall not be liable to Buyer for damages.
4. INSPECTION
Buyer shall inspect the goods promptly after receipt. Any claim of shortage, breach of warranty, damage, or defect, which would be observable upon reasonable inspection of the goods, is waived by Buyer unless Buyer submits a claim in writing to Tago's Jump Inc. within five (5) days of receipt of the merchandise. Failure of Buyer to give written notice of a claim within this inspection time period shall be deemed to be a waiver of a claim for defective products, a waiver of the right to reject the goods, and conclusive proof that the product(s) were received by Buyer without defect(s).
5. LIMITED WARRANTY
Inflatable bouncers manufactured by Tago's Jump Inc.: Two (2) year seam-to-seam warranty from the date of shipment to Buyer. All water products and games have a one (1) year seam-to-seam warranty from the date of shipment to Buyer. Tago's Jump Inc. warrants that the inflatable supplied to you is free from: A) Defects in the materials and the workmanship that is provided to you in your cold-air inflatable. B) Defects arising from the selection of materials or the process of manufacturing. C) Defects in the design, in view of the state of the art on this date (artistic license excluded). D) No Warranty is provided by Tago's Jump Inc. on zippers, netting, or mesh. The warranty shall apply to your inflatable plus all accessories, equipment, and parts manufactured by Tago's Jump Inc.. Wear covers such as entrance covers or mats and slide covers with steps are not warranted beyond the first 90 days after the buyer receives the order. These covers are intended to reduce wear on the inflatable and require periodic replacement. A product shall not be considered defective if it is a different color than shown in Tago's Jump Inc.'s catalog and/or website, and no warranty is made relating to color, digital printing, or any airbrushing done on any unit. All requests of buyer for all warranty work and replacement are subject to product inspection at the Tago's Jump Inc. factory in Whittier, California. Ordinary wear and tear will not invalidate Tago's Jump Inc.'s limited warranty, but misuse, improper handling or storage, improper repairs, improper maintenance and care, lack of ground cover under the inflatable, or accidental, abusive, or negligent treatment of the product will invalidate Tago's Jump Inc.'s warranty. Buyer must use stakes and all tie-down tethers at all times to ensure the safety of users and the equipment. This warranty is not a guarantee that the product, through use, handling, and storage, will not develop tears or punctures from time to time; the repairs of which are the responsibility of the Buyer. The buyer is responsible for all shipping costs for warranty repairs. The seller is not responsible for any lost revenue as a result of a warranty claim by the buyer. The seller is not responsible for replacing any inflatable product as a "LOANER" product during a repair of a warranted product. If a "LOANER" product should be available during the repair, the buyer will be responsible for all round-trip shipping charges and any damages caused to the inflatable supplied. The seller shall make all such repairs, replacements, and corrections with care. This warranty shall become void if the inflatable is packed wet or is repaired by any other repair agency not approved by Tago's Jump Inc..
NOTE: WEAR AND TEAR due to normal use or overuse is not covered by this warranty. IT IS IMPORTANT TO CHECK ALL ORDERS IMMEDIATELY WHEN RECEIVED! All returned shipments must be pre-approved by Tago's Jump Inc. and a returned goods authorization number issued; if not, the customer will be responsible for the freight charges. Replacement or repair at Tago's Jump Inc.'s option shall be the sole remedy of the buyer with respect to any defective or non-conforming goods or parts and shall be the exclusive remedy of the buyer, regardless of any remedy otherwise available under applicable law. Tago's Jump Inc. is not liable for remote, special, speculative, or consequential damage. Tago's Jump Inc. is not liable for loss of use or profits under any circumstances.
6. LIMITATION OF LIABILITY
Under no circumstances shall Tago's Jump Inc. be liable for any incidental, remote, speculative, consequential, punitive, reliance, delay, special damages, losses, or expenses arising from this Confirmation of Order or Tago's Jump Inc.'s or Buyer's performance or non-performance, or any act or omissions of Tago's Jump Inc. or in connection with the use of or inability to use the goods for any purpose whatsoever. In the event Tago's Jump Inc. is found liable for damages notwithstanding the limitations and exclusions contained in this section, Tago's Jump Inc. shall not be responsible for damages to any person or entity, including, but not limited to, the buyer and Buyer's customers, for any amount exceeding the amount paid by the Buyer for the products ordered and confirmed by this confirmation order.
7. TAXES AND DUTY
All charges are subject to federal, state, and local taxes, if any. The Customer shall pay such taxes imposed on this order, and all penalties and interest, if any, accrued therewith. All duty and/or taxes owed for international orders will be paid by the customer to customs authorities for their respective country.
8. DISCLAIMER
Tago's Jump Inc. DISCLAIMS ANY RESPONSIBILITY WHATSOEVER TO BUYER OR TO ANY OTHER PERSON FOR INJURY TO PERSON OR DAMAGE TO OR LOSS OF PROPERTY OR VALUE CAUSED BY ANY PRODUCT WHICH HAS BEEN SUBJECTED TO MISUSE, NEGLIGENCE, OR ACCIDENT; OR MISAPPLIED; OR MODIFIED OR REPAIRED BY UNAUTHORIZED PERSONS; OR IMPROPERLY INSTALLED OR MAINTAINED.
9. TOLERANCES
All dimensions and weights stated in the catalogs or instruction material pertaining to products sold by Tago's Jump Inc. are approximate and within industry tolerances.
10. COPYRIGHTS
All logos, product names, trademarks, artwork, literature, photographs, and designs used for the purpose of producing Tago's Jump Inc. products are proprietary and the sole property of Tago's Jump Inc.. Any unauthorized reproduction of any of these items will constitute a copyright infringement and are punishable by law. Tago's Jump Inc. makes no warranty that the goods will be delivered free of the rightful claim of any third party by way of infringement or the like. Buyer shall notify Tago's Jump Inc. if making, using, or selling the goods that may result in the infringement of a patent or copyright.
11. MODIFICATIONS
Prices are subject to adjustment if Buyer requests changes in specifications, quantities, or delivery requirements. All paragraphs of this Confirmation of Order shall apply to the goods to which such changes apply, and no modification of the terms and conditions hereof shall be binding on Tago's Jump Inc. unless contained in a writing signed by authorized Tago's Jump Inc. personnel and expressly stating both that such terms are being modified and the nature of such modification. This order cannot be changed after 5 business days from the date of the order without acceptance by Tago's Jump Inc.. Any changes requested are subject to re-quotation of the final cost of the item purchased. An order cannot be changed within the two (2) week period prior to the intended shipment date unless Tago's Jump Inc. and Buyer mutually agree to an appropriate change order fee and an appropriate new shipment date, if applicable.
12. CANCELLATION
Buyer may cancel this order, in whole or in part, upon written notice to Tago's Jump Inc. within 72 hours from the date of the order. Buyer may be liable for the payment of any cancellation charges resulting from cancellation incurred by Tago's Jump Inc.. Such charges shall be the sum of (1) the price of all goods that have been delivered and not previously paid for, plus (2) the actual cost incurred by Tago's Jump Inc. that is properly applied to the goods not delivered at the time of decrease or cancellation, including, without limitation, the cost of components and materials purchased for use in producing such goods, plus (3) the profit and reasonable overhead that Tago's Jump Inc. would have made from full performance by Buyer, plus (4) the costs of engineering, prototypes, testing, tooling, and similar items produced for Buyer, plus (5) the reasonable costs incurred by Tago's Jump Inc. in making settlement and effecting collection hereunder. Buyer may require delivery to it of any material (except tools, molds, dies, and any other equipment) for which payment hereunder is made.
13. RETURN POLICY
All Sales are final unless otherwise agreed to in writing. If, however, an item is returned for reasons unrelated to a warranty claim, a restocking fee of 25% of the price of the item(s) refunded will be paid by Buyer. For any item purchased from Tago's Jump Inc., the customer has 72 hours from the date of receiving the item to contact Tago's Jump Inc. to file a refund and return authorization/claim. The customer will be responsible for any and all charges for the shipping of the item(s) returned. The items must be in an unused condition when returned. Any necessary repairs required to bring the item(s) returned to a like-new condition will be paid by the customer. Tago's Jump Inc. WILL NOT ACCEPT RETURNS FOR ANY CUSTOM MANUFACTURED PRODUCTS. This includes customer name tags added to the item(s), custom designs, and custom-ordered colors not standard on the item(s) produced by Tago's Jump Inc..
14. INSURANCE
Buyer agrees to carry general liability insurance with coverage limits of no less than $1,000,000 in connection with Buyer's use or rental of any goods purchased from Tago's Jump Inc..
15. INTERPRETATION
The rights and liabilities arising out of this contract with Tago's Jump Inc. shall be determined under the Uniform Commercial Code as enacted in California, without the application of choice of law rules or the United Nations Convention on Contracts for the Sale of Goods (as to foreign shipments).
16. EFFECT OF BREACH ON RISK OF LOSS
Breach of this contract by Tago's Jump Inc. shall have no effect on the provisions controlling the risk of loss of the goods, and Sections 2-510(1) and 2-510(2) of the Uniform Commercial Code shall have no effect on this Confirmation of Order.
17. USE AND INDEMNIFICATION
"Buyer" (the person, company, or entity purchasing the inflatable product or device) is solely responsible for the manner of use of the products and other equipment purchased from Tago's Jump Inc.. "Buyer" is solely responsible for all signage, labels, and warnings to consumers or other users of the products and equipment, and for any and all other acts necessary, including user warnings and limitations (e.g., weight, height, age, number of participants, and medical condition limitations), to ensure the safety of the users. "Buyer" acknowledges that they have received, read, and fully understand all necessary instructions for the safe setup and operation of their Tago's Jump Inc. product or device. "Buyer" agrees to operate their Tago's Jump Inc. product or device according to the instructions established by Tago's Jump Inc.. "Buyer" agrees to operate their inflatable product or device according to all state and local requirements. "Buyer" agrees to train any person(s) operating the inflatable product or device in the safe operation of the inflatable product or device, including the safe handling of emergency situations. Buyer shall use proper stakes, tie-downs, and other applicable devices necessary to ensure the safety of users and the general public. Buyer agrees to indemnify, hold harmless, and defend Tago's Jump Inc. and its officers, directors, shareholders, employees, and agents against and in respect of any actions and all claims, demands, losses, costs, expenses, obligations, liabilities, damages, recoveries, and deficiencies, including interest and penalties, that Tago's Jump Inc. shall incur, or suffer, which arise, result from, or relate to the use of goods and products sold to Buyer and used by Buyer, Buyer's lessees, customers, and/or any other third parties using the goods and products, including but not limited to, any other persons injured by or on account of such goods and products described herein. In the event Tago's Jump Inc. is required to commence action to enforce this provision, Buyer shall pay all of Tago's Jump Inc.'s legal costs and expenses.
18. ASSIGNMENT AND DELEGATION
The Buyer may not assign their rights or delegate their duties under this contract without the prior written consent of Tago's Jump Inc., and any attempted assignment or delegation without such consent shall be null and void.
19. INTEGRATION
There are no representations, warranties, or conditions, expressed or implied, statutory or otherwise, except those contained herein, and no Confirmation of Orders or waivers collateral hereto shall be binding on either party unless in writing and signed by Buyer and accepted by Tago's Jump Inc.. This Confirmation of Order contains all of the promises, warranties, terms, and conditions of the Confirmation of Order between the parties and supersedes any and all oral or implied promises, undertakings, and prior agreements.
20. GOVERNING LAW, JURISDICTION, AND VENUE
To the fullest extent permitted by applicable law, Buyer hereby irrevocably submits to the jurisdiction of any state or federal court located in the County of Los Angeles, State of California, USA, over any action, suit, or proceeding to enforce or defend any right under this Confirmation of Order, and Buyer hereby irrevocably agrees that all claims in respect of any such action or proceeding may be heard or determined in such state or federal court. To the fullest extent permitted by applicable law, buyer hereby irrevocably waives the defense of any inconvenient forum to the maintenance of any such action or proceeding or any other substantive or procedural rights or remedies Buyer may have with respect to the maintenance of any such action or proceeding in any such form, and Buyer hereby agrees that a final judgment in any such action or proceeding shall be conclusive and may be enforced in any other jurisdiction by suit on the judgment or in any other manner provided by law. Buyer agrees not to institute any legal actions or proceedings against Tago's Jump Inc. or any affiliate, arising out of or relating to this Confirmation of Order in any court other than as herein above specified.
21. ATTORNEY'S FEES
In the event either party brings an action to interpret or enforce its rights under this Confirmation of Order, the prevailing party shall be entitled to reasonable attorney's fees and costs which may be set by the court in the same action, in addition to any other relief to which it may be entitled.
22. SEVERABILITY
If any of the Terms or Conditions of this Confirmation of Order are found to be unenforceable, illegal, or unconscionable by a court of competent jurisdiction, the remaining terms and conditions of this Confirmation of Order shall stay in full force and effect.
23. RIGHT TO REFUSE SERVICE
Tago's Jump Inc. reserves the right to refuse service to anyone at any time.